30-Day Return Policy You have 30 days after receiving your item to initiate a return if you're not completely satisfied. To qualify for a return, items must be in the same condition as received: unworn, unused, and unopened, with all original tags and packaging intact. Proof of purchase is required. Please note original shipping fee will not be refunded.
Starting a Return To initiate a return, please contact us at help@wildlyready.com.au. We will provide you with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
Contact Us For any questions regarding returns, exchanges, or any other concerns, please reach out to us at help@wildlyready.com.au. We are here to assist and ensure your satisfaction with every purchase.
Damages and Issues Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. Please include photographs of how the products are damaged. We will evaluate the situation and work to correct any issues as quickly as possible.
Exceptions / Non-Returnable Items Certain types of items cannot be returned, such as items marked as "Final Sale" or customized products. If you have questions or concerns about your specific item, please contact us before making a purchase.
Size Exchanges We do not offer direct size exchanges. To replace an item for a different size, please return the original item for a refund and place a new order for the correct size. Note that return shipping costs are the responsibility of the customer, and pricing may vary.
Refunds Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. If approved, you will be automatically refunded on your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
We encourage you to contact us with any sizing or product questions before placing an order to ensure your complete satisfaction. Reach us at help@wildlyready.com.au